INDUSTRY LUMINARIES


Aarthi Murali
Aarthi Murali
Chief Customer Experience Officer
M&T Bank
Yuhgo Yamaguchi
Yuhgo Yamaguchi
Head of Design Strategy
Fidelity Investments
Craig Bernero
Craig Bernero
Senior Vice President, Infrastructure Solutions Group (ISG) Customer Experience Engineering
Dell Technologies
Doug Stover
Doug Stover
Vice President, Global Head of Innovation
Alexion Pharmaceuticals
Kent Lawson
Kent Lawson
Executive Director Brand & Customer Experience
Blue Cross Blue Shield
Chris Kiley
Chris Kiley
Head of Customer Experience, Boeing Global Services
Boeing
Courtney Moore
Courtney Moore
Assistant Vice President of Terminal Experience
Dallas Fort Worth International Airport
Stephanie Crase-Moritz
Stephanie Crase-Moritz
Chief Marketing & Communications Officer
American Dental Association
Crystal White
Crystal White
Director of Client Experience
ADP
Brian Cantor
Brian Cantor
Principal Analyst & CCW Digital Director
Customer Management Practice