Craig Bernero leads the newly formed ISG Customer Experience Engineering (CEE) organization whose charter is to delight their ISG Customers and partners through the engineering delivery, support and enablement of industry leading portfolio and product experiences enabling transformative customer business outcomes. The CEE organization is responsible for the ISG Portfolio and respective products that Dell Technologies manufactures, including Server, Networking, Storage, Data Protection, HCI/CI, SW Defined, and respective enabling technologies. This includes all ISG "Power" branded technologies, and current and prior generation of ISG portfolio products.

Craig is a proven global leader, with extensive P&L, product development, services and global operational expertise driving optimized innovation (people, process, and technology), resulting in best in class performance indicators for the business unit of direct responsibility.